Privacy Policy

Effective Date: 04/08/2025

At The Sage Room, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.thesageroomnewark.co.uk], book services, or communicate with us.

1. Information We Collect

We collect personal information in the following ways:

a. Information You Provide to Us:

Name, email address, phone number
Appointment details and preferences
Medical or health-related information relevant to your treatment (if voluntarily provided)
Payment information (processed via third-party payment processors)

b. Information Collected Automatically:

IP address and browser type
Pages visited and time spent on our site
Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

Schedule and manage appointments
Communicate with you about your services or inquiries
Send confirmations, reminders, and updates
Maintain records for business and legal purposes
Improve our website and customer experience
Comply with legal or regulatory obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: such as scheduling software or payment processors
Legal Authorities: if required by law, subpoena, or to protect rights and safety
Business Transfers: in the event of a sale or merger of our business

4. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

5. Your Privacy Rights

Depending on your location, you may have rights to:

Access or update your personal information
Request deletion of your information
Withdraw consent to data processing
File a complaint with a data protection authority

To make a request, please contact us using the details below.

6. Cookies and Tracking Technologies

We may use cookies to:

Improve website performance
Remember your preferences
Analyze site traffic

You can manage cookie preferences through your browser settings.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can guarantee 100% security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with an updated date at the top. Please review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

The Sage Room
Email: support@thesageroomnewark.co.uk